Governance.
ResilienceBuilder® services are delivered by Steve Howe Consulting Limited (Company No. 11027854), registered in England and Wales, operating under UK GDPR and the Data Protection Act 2018. Individual Assessment data is owned by the individual; organisations receive anonymised, aggregate reporting only.
Resilience work touches sensitive ground: how people are coping under pressure. That makes trust, data handling and clear boundaries part of the product, not an afterthought.
Legal and registration
The ResilienceBuilder® Assessment, training, coaching and coach certification are delivered by Steve Howe Consulting Limited (Company No. 11027854), registered in England and Wales. Registration details are available publicly via Companies House.
Standards and data
ResilienceBuilder® operates under UK GDPR and the Data Protection Act 2018. The principle that matters most: individual Assessment data is owned by the individual. When an organisation commissions work, it receives anonymised, aggregate reporting only, never the individual results of named people. That is what makes people willing to answer the assessment honestly, which is what makes the data worth having.
Research and methodology
The ResilienceBuilder® Model is a five-facet framework built on extensive published research into the factors associated with resilience and effective stress management. You can read more about the approach on the methodology and research pages.
Scope and boundaries
ResilienceBuilder® provides assessment, training and coaching focused on performance and recovery under pressure. It is not therapy or clinical treatment. Where a person needs clinical or occupational health support, this work sits alongside that rather than replacing it, and that boundary is made clear from the start.
Questions about governance
Who delivers ResilienceBuilder® services?
The ResilienceBuilder® Assessment, training, coaching and coach certification are delivered by Steve Howe Consulting Limited (Company No. 11027854), registered in England and Wales.
Who owns my Assessment data?
The individual. Personal Assessment data belongs to the person who took it. Organisations that commission work receive anonymised, aggregate reporting only, never individual results.
What data protection law applies?
ResilienceBuilder® operates under UK GDPR and the Data Protection Act 2018. Data handling is reviewed on a regular cycle.
Is ResilienceBuilder® coaching a clinical service?
No. ResilienceBuilder® provides assessment, training and coaching focused on performance under pressure. It is not therapy or clinical treatment, and it does not replace clinical or occupational health support where that is needed.